What we can’t help with
We cannot assist with:
- Account problems or login issues
- Verification requests
- Bonuses, promotions, or rewards
- Deposits and withdrawals
- Disputes or conflicts
- Account restrictions or blocks
Please contact support within the platform or app if available.
Safety rule: no sensitive data
Do not send us any sensitive information:
- Passwords
- OTP / 2FA codes
- Seed phrases or private keys
- Identity documents
- Bank or payment information
- Full wallet addresses
If you have already sent such data, immediately change your password and enable 2FA if available.
